Sometimes I think SF practice means skillfully navigating and using human biases and quirks.
Take, for example, the "anchoring bias".
if, in a questionnaire, I use the questions "how happy are you?" and "how often do you date?" in that order, the correlation of the answers to those questions is very small (0.1 or something like that).
But if I reverse the order of the questions, i.e. if I ask first "how often do you date?" and then "how happy are you?" the answers to the two questions turn out to be more strongly correlated (0.6 something), i.e. if you say you date a lot you then tend to think of yourself as happy, while if you say you do not date a lot you then tend to think of yourself as not as happy.
Dating has been evoked, it has been made salient in your mind, and it has become your criteria for happiness.
Now, isn't that what we do with our questions?
First, we elicit "exceptions".
Then, we might ask the client to rate his confidence, or how useful the session was...
The anchoring "bias" pressed into SF service!!