Comments - Plan:Do:Check:Act. Examining Process Improvement in Solutions Focused - SOLWorld2024-03-28T17:50:34Zhttp://solworld.ning.com/profiles/comment/feed?attachedTo=2102269%3ABlogPost%3A36263&xn_auth=noWell, this Plan - Do - Check…tag:solworld.ning.com,2011-03-16:2102269:Comment:365642011-03-16T10:34:49.721ZHans-Peter Kornhttp://solworld.ning.com/profile/HansPeterKorn
<p>Well, this Plan - Do - Check - Act circle is useful for simple an complicated situations, but for COMPLEX situations (in which the relationship between cause and effect can only be perceived in retrospect, but not in advance, the approach is to <i>Probe - Sense - Respond</i> and we can sense <i>emergent</i> practice, see <a href="http://en.wikipedia.org/wiki/Cynefin" target="_blank">http://en.wikipedia.org/wiki/Cynefin</a>) this circle is appropriate only when it is very short (maybe from…</p>
<p>Well, this Plan - Do - Check - Act circle is useful for simple an complicated situations, but for COMPLEX situations (in which the relationship between cause and effect can only be perceived in retrospect, but not in advance, the approach is to <i>Probe - Sense - Respond</i> and we can sense <i>emergent</i> practice, see <a href="http://en.wikipedia.org/wiki/Cynefin" target="_blank">http://en.wikipedia.org/wiki/Cynefin</a>) this circle is appropriate only when it is very short (maybe from one day to about 2 weeks).</p>
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<p>And "Plan" in complex situations (where relationship between cause and effect cannot be perceived in advance) is not a very appropriate approach. Snowden's Cynefin Framework (see link above) gives quite useful hints:</p>
<p><b>Simple</b>: the approach is to <i>Sense - Categorise - Respond</i> and we can apply <i>best</i> practice.</p>
<p><b>Complicated</b>: the approach is to <i>Sense - Analyze - Respond</i> and we can apply <i>good</i> practice.</p>
<p><b>Complex:</b> the approach is to <i>Probe - Sense - Respond</i> and we can sense <i>emergent</i> practice.</p>
<p><b>Chaotic:</b> the approach is to <i>Act - Sense - Respond</i> and we can discover <i>novel</i> practice.</p>
<p><b>Disorder</b>: This is the state of not knowing what type of causality exists, in which state people will revert to their own comfort zone in making a decision.</p>
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<p>In Project Management it turned out, that complex situations can be best handled based on "agile principles". See: <a href="http://agilemanifesto.org/" target="_blank">http://agilemanifesto.org/</a> and <a href="http://www.pmi.org/~/media/Files/PDF/Agile/Agile%20Certification%20Integrated%20Services%20FAQ%20IT%202011-001%200%20_External%20Version_.ashx" target="_blank">http://www.pmi.org/~/media/Files/PDF/Agile/Agile%20Certification%20Integrated%20Services%20FAQ%20IT%202011-001%200%20_External%20Version_.ashx</a></p>
<p>The most popular framework for it is SCRUM, see <a href="http://www.scrumalliance.org/pages/what_is_scrum" target="_blank">http://www.scrumalliance.org/pages/what_is_scrum</a></p>
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<p>Cheers, Hans-Peter</p>
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